What is the exact error message? Is it based around the 'Invalid Product Key' concept?
Sounds like there are 2 possibilities. The one you mentioned, your location. The other is that windows sometimes gets a little stupid and doesn't give you appropriate update access to the registry to record the activation.
For the first problem, you can do a phone activation and ask them to explain what problem reason the activation system has recorded.
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http://office.microsoft.com/en-us/sharepoint-workspace-help/activate-office-2010-programs-HA010354227.aspx?CTT=1If none of the other fixes work, do a phone activation. Do not enter anything until the phone system offers you the option to talk to a live service rep. Explain the problem to them. You are transferring the installation from a “dead” computer, or you are getting an invalid product key and would like to know the exact reason
Phone Activation Process in Photos Win XP-7 Office 2003-2010 - http://support.microsoft.com/kb/950929 Activation and Registration info, phone numbers and links- http://support.microsoft.com/kb/326851Telephone activation might take longer than activation through the Internet. You should be at your computer when you call, and you should have your software Product Key available.
1.In the Activation Wizard, select the country/region where you reside and where you plan to use the product
The wizard provides one or more telephone numbers appropriate for your selection. Use the number provided on your Activation Wizard screen to call the Microsoft Activation Center.
![2010 2010](https://i1.wp.com/softwarespatch.com/wp-content/uploads/2015/03/Microsoft-Office-2010-Serial-Key-Generator-Full-Download.jpg)
2.Call the Activation Center
The customer service representative asks you for your installation ID (displayed on your screen) and other relevant information. After your installation ID is verified, you receive a confirmation ID.
3.In the Activation Wizard, type the confirmation ID in the spaces provided at the bottom of the screen, and then press ENTER
Notes : Telephone activation is not available for Trial and Subscription versions.
Manually invoke Activation applet to get phone number - Click Start, or invoke Run dialog using <WIN> +< R>
- in the Run Box type slui.exe 4 (you need to include the “4” to get to the right spot)
- Select the appropriate location for an activation centre near you and call them. Except on weekends.
For the second problem you have to take steps to fix the access rights.
Invalid - 'This is not a valid Office product key. Verify that you have the correct key and retype it.' http://support.microsoft.com/kb/2002262- http://support.microsoft.com/kb/836178 - online solution tool
Official MS Office 2010 Product Key Solution - http://support.microsoft.com/common/survey.aspx?scid=sw;en;1844&showpage=1'Invalid product key' message - http://support.microsoft.com/kb/836178This behaviour may occur for one or more of the following reasons.:
- You have a Trial Version of Office installed that is “intercepting” the activation attempt, uninstall it first
- Check the numbers and letters on the product key:
the number eight (8) can resemble a capitalized B,
the number zero (0) can resemble a capitalized O.
Copy the product key from an email message to avoid typing errors. - Make sure that you are not using a product key from an older version of Office. These product keys will not work with Office 2010.
- Do not use a product key that might be attached to the bottom of your laptop, or on the back of your desktop computer. These are usually the Microsoft Windows product keys and will not work with Office 2010.
- If a Product Key Card was purchased at a retail store and activated at the register, do not use the key that is inside the card to unlock Office 2010. You must logon to the website listed on the card and follow the instructions to obtain the actual product key for the version of Office that you purchased.
- A product key for an Office 2010 stand-alone product (such as Microsoft Visio Professional 2010) will not be accepted as a product key for an Office 2010 suite. It is important to match the product key to the product for which it is specified.
- Volume License product keys will not be accepted for a retail Office 2010 product.
- Check your Windows Product ID in the Help about screen. Ie PID 00426-068-0288566-86858 - The 068 is a MS indicator that this type of license is not for retail sale. Your entire retail box and its contents is a counterfeit product, including the COA sticker.
- If none of the above conditions apply, before, or after trying the following procedures you may want to do a Phone Activation and ask the service rep to explain what the specific problem is.
If none of the ideas above solve your problem, try the suggestions in this tip:
Information about Office 2010 Product Keys - http://support.microsoft.com/kb/2002262How to fix the problemIf that doesn’t work, sometimes the problem has been that Windows has had problems granting the right access to files, folders and the registry. The following tips provide some workarounds.
In theory, any one of the following tips should work. The process is: run one of the fixes, run each affected Office app, reboot, try the office apps again to confirm the fix worked.
If you want to first confirm that access rights are a problem this article describes how: http://www.windowsecurity.com/articles/Why-Applications-Dont-work-standard-users.html
Take Ownership of Files / Folders - http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/How to Take Ownership (Permission) of a File or Folder Manually in Windows? http://www.askvg.com/guide-how-to-take-ownership-permission-of-a-file-or-folder-manually-in-windows/![Blog Blog](/uploads/1/2/6/0/126036194/906774714.jpeg)
If you are technically adept, you can try this fix.
How to Take Ownership (Permission) of a Registry Key in Windows? - http://www.askvg.com/guide-how-to-take-ownership-permission-of-a-registry-key-in-windows/Solving setup errors by using the SubInACL tool to repair file and registry permissions - http://blogs.msdn.com/b/astebner/archive/2006/09/04/739820.aspxIf that doesn't work, try running an app as admin and entering the product key.
Win 7 5 ways to Run As Adminhttp://www.sevenforums.com/tutorials/11841-run-administrator.htmlIn Windows 7, even when you are logged in as administrator, UAC no longer gives you “Full” administrator rights. To get all of the access you now also have “run as administrator”
It appears there is an error where your userid is not being allowed to update the activation information.
What you need to do is 'runas admin':
- Go to the start menu and find the program icon you want to start
- <Shift> <Right Click> on it
- Select “Run as …”
If that doesn’t work try this:
- In the start menu, right click on the shortcut for any Office app, select “RunAs Admin”
If runas does not appear, right click and drag the shortcut to the desktop - create a shortcut on the desktop.
- Right click on the desktop shortcut,
- runas admin should be there.
Activate the application/office:
- 2007 Office button / 2010 File tab
- Help
- Click on “Activate the Application”
- Follow prompts to enter product key
- Close the app
- Restart app normally
http://superuser.com/questions/235444/what-is-run-as-administrator-in-windows-7 XP Run as admin - http://netsecurity.about.com/od/quicktips/qt/qt_run_as.htm
If that doesn’t work, try rebooting into Clean Boot mode (with networking) to do the install/activation.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 - http://support.microsoft.com/kb/929135Note: You can’t do install in Safe Mode, installer service is not running
Start Win7 in safe mode - http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode- Please let us know if works or not.How to start the Windows Installer service when system services are not loaded - http://support.microsoft.com/kb/929135If you run a Setup program without starting the Windows Installer service, you may receive the following error message:
The Windows Installer service could not be accessed. Contact your support personnel to verify that the windows Installer service is properly registered.
The Windows Installer service does not start if you clear the Load system services check box in the System Configuration utility. To use the Windows Installer service when system services are not loaded, you must start the service manually. To do this, follow these steps:
1.Click Start , right-click Computer, and then click Manage. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
2.In the console tree, click Services and Applications, and then click Services.
3.In the details pane, right-click Windows Installer, and then click Start.
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